CONTENTS ELECTIONS ....................................................................... 5
INSIDE HFES.................................................................... 2 INTERNATIONAL ERGONOMICS ASSOCIATION ..................... 5
JCEDM ........................................................................... 3 MEMBER MILESTONES....................................................... 5
ANNUAL MEETING ............................................................. 4 NEWS ............................................................................... 6
Public Policy Matters:
U.S. Health Care Bill Mandates Accessible
By Daryle J. Gardner-Bonneau
H.R. 3590, the Patient Protection and Affordable Care Act, legislators. One of the key groups involved was the Rehabilita-
recently signed into law, contains many provisions; one that in- tion Engineering Research Center on Accessible Medical In-
volved significant efforts on the part of several HFES members strumentation (RERC-AMI), which is funded by the National
amends Title V of the Rehabilitation Act of 1973 to add a new Institute on Disability and Rehabilitation Research.
section that mandates the establishment of standards for acces- RERC-AMI collected data documenting the extent of the ac-
sible medical diagnostic equipment. In this short article, I ad- cessibility problem and worked with manufacturers (including
dress the content of the legislation, what it means for health Midmark, an examination table maker) to demonstrate that design
care, and how this legislative mandate was achieved. improvements were possible in the instrumentation. A fall 2005
The amendment to the Rehabilitation Act of 1973 requires RERC-AMI workshop on this topic resulted in the publication of
that within 24 months of the date of enactment, the Architectural a book, Medical Instrumentation: Accessibility and Usability
and Transportation Barriers Compliance Board (a.k.a. the United Considerations (2007). In addition, a number of articles on the
States Access Board), in consultation with the U.S. Food and work of the RERC were published in Ergonomics in Design
Drug Administration (FDA), shall “promulgate regulatory stan- (Gardner-Bonneau & Kailes, 2010; Lemke & Winters, 2008) and
dards setting forth the minimum technical criteria for medical di- other publications (e.g., Story, Schwier, & Kailes, 2008). Finally,
agnostic equipment used in (or in conjunction with) physician’s the new Association for the Advancement of Medical Instrumen-
offices, clinics, emergency rooms, hospitals, and other medical tation (AAMI) standard, ANSI/AAMI HE-75: 2009, Human En-
settings.” These standards “shall ensure that such equipment is gineering – Design of Medical Devices, includes Section 16 (Ac-
accessible to, and usable by, individuals with accessibility needs, cessibility considerations) that was heavily influenced by this
and shall allow independent entry to, use of, and exit from the work as well.
equipment by such individuals to the maximum extent possible.” We can expect to see significant new technical standards in this
These standards are to cover a variety of equipment, including area as the FDA and the U.S. Access Board work to implement this
examination tables and chairs, weight scales, mammography provision of the health care bill during the coming months.
equipment, and x-ray machines used for diagnostic purposes by
health care personnel.
This provision in the U.S. health care reform bill addresses a References and Additional Information
long-standing need of patients with disabilities but will, at the Association for the Advancement of Medical Instrumentation.
same time, address the needs of many older adult patients who, (2010). Human engineering – Design of medical devices
though not defined specifically as having disabilities, may have (ANSI/AAMI HE-75:2009). Arlington, VA: Author.
mobility issues that affect their ability to access these types of Gardner-Bonneau, D. J., & Kailes, J. I. (2010). Accessible health
equipment. The accessibility needs of health care professionals care: More than getting through the door. Ergonomics in De-
who use this medical equipment in their practices are also sub- sign, 18(1), 5–10.
sumed under this provision. H.R.3590, Patient Protection and Affordable Care Act. Section
The path to success in getting this provision into the legisla- 4203, Removing Barriers and Improving Access to Wellness
tion was through the combined effort of researchers, industry for Individuals with Disabilities. 111th Congress, 156 Con-
representatives, standards developers, advocacy groups, and gressional Record (2010).
HFES Bulletin • May 2010 1
Health Care Bill…
(continued from page 1)
Kailes, J., Premo, B., & Richards, C. (2007). Exploring key is- 2010 Annual Meeting on Twitter and Facebook
sues on accessible medical equipment and instrumentation: At this year’s Annual Meeting in San Francisco, the Host
Summary of meetings. Pomona, CA: Western University of Committee will be using Facebook and Twitter to communicate
the Health Sciences, Center for Disability Issues and the conference news and information, provide a forum for discus-
Health Professions. sion, and share photos and videos from the event.
Lemke, M. R., & Winters, J. M. (2008). Removing barriers to The Host Committee will be tweeting via the special meet-
medical devices for users with impairments. Ergonomics in ing Twitter account, “hfes2010.” At-
Design, 16(3), 18–25. tendees can follow this account to
Shapiro, J. (2007, September 13). Medical care often inaccessi- keep up-to-date with late-breaking
ble to disabled patients. National Public Radio, Morning news from the host committee.
Edition. Retrieved from http://www.npr.org/templates/story/
story.php?storyId=14362338. Stay informed about upcoming events and room changes.
Story, M., Schwier, E., & Kailes, J. (2009). Perspectives of patients Share thoughts on the keynote address or technical sessions.
with disabilities on the accessibility of medical equipment: Ex- Exchange tips on great lunch spots, nightlife, etc.
amination tables, imaging equipment, medical chairs, and Find out where people are meeting for social activities.
weight scales. Disability and Health Journal, 2, 169–179.
Winters, J. M., & Story, M. F. (Eds.). (2007). Medical instru- All tweets from the Host Committee will be tagged with
mentation: Accessibility and usability considerations. Boca “#hfes2010,” and attendees are encouraged to tag their tweets
Raton, FL: CRC Press. with “#hfes2010” as well. By following the “#hfes2010” tag on
their mobile Twitter client or laptop, attendees and organizers
Daryle Gardner-Bonneau is an HFES Fellow and principal of can have a group discussion during the event.
Bonneau and Associates, a human factors consultancy in Port- In addition to Twitter, the host committee
age, Michigan. has created a Facebook fan page for “HFES
2010.” This will be linked with the “hfes2010”
Twitter account. Become a fan of the page to
I N S I D E HFES follow Host Committee communication and
network with attendees.
Publish photos and videos from the conference.
HFES in the Social Network See a list of Annual Meeting events, or add yours to the list.
Sphere Share what’s on your mind, or start a discussion.
By Anthony D. Andre, James P. Beno, & Lois Smith Become a fan of the 2010 Annual Meeting Facebook Page.
Lead, Don’t Just Follow
If you’re not already engaged in the HFES LinkedIn or
Social networking sites put a powerful outreach tool into the
Facebook social networks, or following the Society on Twitter
hands of every HFES member. Rather than just reading posts
(HFES), you may be missing some interesting posts, discus-
and adding comments, think about posting news and informa-
sions, debates, and job announcements about human fac-
tion about your work and its potential to make a difference.
The HFES LinkedIn group has more Suggestions and Acknowledgments
than 1,700 members to date. And that’s As we focus on increasing our social networking capabili-
not all: Technical groups, local and stu- ties, we welcome your suggestions for the establishment of new
dent chapters, and National Ergonomics social networking opportunities and for useful ideas on how to
Month also have a LinkedIn presence – best support and operate our current endeavors.
and there are bound to be more. There’s The Society thanks Deepti Sood for her important role in es-
even a group devoted just to junior faculty tablishing the HFES LinkedIn group and for graciously permit-
in HF/E! ting HFES to adopt its ownership. We also thank the California
You can also follow the Society via Facebook and Twitter State University, Long Beach, Student Chapter for having the
and be up to date on all news related to HFES. Furthermore, foresight to create the Twitter account “HFES” and for gra-
these sites create a great forum for discussion and debate on ciously permitting HFES to use it as our official Twitter name.
various topics of interest to our membership.
Anthony D. Andre is president-elect of HFES and a member of
On www.linkedin.com join the group “Human Factors and the HFES Collaborative Technologies Task Force. He is also
Ergonomics Society (HFES).” chair of the 2010 HFES Host Committee. James P. Beno is vice-
On www.facebook.com join and become a fan by searching chair of the 2010 HFES Host Committee and a member of the
on “HFES.” Collaborative Technologies Task Force. Lois Smith is HFES
Follow the Society at www.twitter.com/hfes. communications director and may be reached at [email protected]
2 HFES Bulletin • May 2010
JOURNAL OF COGNITIVE ENGINEERING AND DECISION MAKING
JCEDM Editor Candidates JCEDM Discount for CEDM-TG
Sought Members Extended
By C. Melody Carswell, Publications Committee Chair By David B. Kaber, Chair, Cognitive Engineering and Decision
Making Technical Group
The term of the current editor of the Journal of Cognitive Just ending its third year of publication, the Journal of
Engineering and Decision Making will expire at the end of Cognitive Engineering and Decision Making (JCEDM) is a
2010, and HFES is seeking candidates for the position. specialty journal from HFES geared specifically toward the in-
The JCEDM editor's term is four years (2011–2014), with terest areas of members of the Cognitive Engineering and De-
the possibility of two additional two-year terms. The incoming cision Making Technical Group (CEDM-TG). JCEDM fo-
editor will be asked to work with the outgo- cuses on research that seeks to understand
ing editor in the latter part of 2010, so on how people engage in cognitive work in real-
each end of the tenure there will be a few world settings and on the development of sys-
months of overlap to enable a smooth transi- tems that support that work. It features re-
tion. search on human cognition and the application
Desirable candidates should have prior of this knowledge to the design and develop-
experience working with authors of scien- ment of system interfaces, automation aids
tific research, including a demonstrated abil- and other support systems, training programs,
ity to communicate sometimes unwelcome personnel selection devices, and coordination
news with consideration, tact, and diplo- environments for people who work in teams or
macy. They should also be able to coordi- groups. View titles and abstracts of all papers
nate the activities of professional staff and published in JCEDM here.
volunteers involved in the review and publi-
cation process. Candidates should be active Special Offer for CEDM-TG Members
researchers in the area of cognitive engi- The CEDM-TG is making a very special
neering and decision making and should be offer available to TG members on new sub-
able to demonstrate familiarity with a wide scriptions to JCEDM in 2010. If you are a
range of research on this topic. nonstudent member, the CEDM-TG will pro-
Administrative support for the manuscript review process is vide a one-time subsidy for your 2010 subscription, reducing
provided by staff at the HFES central office in Santa Monica. the online subscription price from $90 to just $60 for the year.
The Society's publications staff also performs production edit- (The print price has not changed; for 2010, a print subscription
ing of the journal. Questions about these functions may be di- for HFES members is $100.) The subsidy is capped at $5,000,
rected to Communications Director Lois Smith (310/394-1811, and this is a first-come, first-served offer.
[email protected]). The online subscription rate for HFES Student Affiliate
If you are interested in being considered for the JCEDM edi- members who have not previously subscribed is just $30. This
torship, view the instructions on the HFES Web site. Please reduced price represents a savings of $60 off the current
forward a current curriculum vitae, a letter of interest, your re- online subscription rate. (The print price has not changed; for
sponses to the questions posted at the Web site, and two profes- 2010, a print subscription for HFES members is $100.)
sional or personal recommendation letters. Submissions should To take advantage of the discount, contact Member Ser-
be sent via e-mail to Lois Smith and are required by June 15, vices ([email protected], 310/394-1811, fax 310/394-
2010. The HFES Publications Committee will conduct tele- 2410) for a special order form. Payment by check or credit
phone interviews with qualified candidates in July and make a card starts your 2010 subscription.
recommendation to the Executive Council in September.
Join CEDM-TG Today!
Membership in the Cognitive Engineering and Decision
Mark your calendar! Making Technical Group is just $6. Joining is easy – just fill
Human Factors and Ergonomics Society out the online application or download the printable applica-
54th Annual Meeting tion form.
September 27 – October 1, 2010 Submit Your Work
San Francisco, California USA
Submissions to JCEDM are welcome. You can upload
your paper any time from any location on any platform at the
Boommark hfes.org for regular updates
JCEDM submission site.
HFES Bulletin • May 2010 3
A N N U AL M E E T I N G
Contributors Sought for 3rd CEDM-TG Annual Meeting
Annual Works-in-Progress Forum Student Award
By Rebecca A. Grier & G. Susanne Bahr, Session Cochairs By David B. Kaber, Chair, Cognitive Engineering and Decision
Making Technical Group
This is a call for con-
tributors for an alternative- To help enable students to participate in the HFES 2010 An-
format session to be con- nual Meeting in San Francisco, the Cognitive Engineering and
ducted at the HFES 54th Decision Making Technical Group will award five students up
Annual Meeting in San to $700 each, up to a maximum of $3,500. To be eligible, stu-
Francisco. “How Would dents must (a) be a full-time student (undergraduate or graduate)
You Test This? Test and at the time of the HFES Annual Meeting, September 27–
Evaluation Works in Pro- October 1, 2010; (b) be a member of HFES; and (c) have a
gress Forum” provides an submission accepted to the CEDM-TG program.
opportunity for three con- Awards will be prioritized on the basis of student need for
tributors to describe HF/E support, including the number of sources and amount of funding a
work in progress that con- student has already received (or will receive) for participation in
tains a test and evaluation the Annual Meeting.
component and gain valu-
able feedback that can be Application Requirements
incorporated into their ef- Students wishing to apply for an Annual Meeting award
forts. For audience mem- must complete an application and submit it along with the fol-
bers, it provides an opportunity to offer feedback in their areas lowing attachments:
of expertise – feedback that has a near-term chance of being
utilized because the work under discussion is not yet complete! a. Curriculum vitae or résumé (maximum of 2 pages)
Potential contributors must submit a 350-word abstract that b. Proposed budget for participation in the Annual Meeting
explicitly specifies the applied or research objective, measure-
c. One-page essay identifying reasons for seeking an award
ment methods, and what you wish to ask the audience. The
and an explanation of how attendance at the meeting will
work in progress may reflect any HF/E topic as long as there is
enhance your academic experience
an assessment component.
Submissions are due no later than 5:00 p.m. Eastern Standard d. Proof of paper acceptance by the CEDM-TG
Time on June 10, so don’t delay! Submit your abstract via e-mail e. Letter of recommendation for an Annual Meeting award
to Session Cochairs Rebecca Grier, [email protected] and from your academic adviser (one page)
G. Susanne Bahr, [email protected] Phone questions are welcome at f. CEDM TG Student Annual Meeting Award Endorsement
202/781-1442 (Rebecca) or 321/674-8104 (Susanne). Please refer Form
to Proceedings of the HFES 53rd Annual Meeting (2009) for an
example. Send the application and attachments via e-mail to CEDM-TG
Secretary-Treasurer Karen Feigh, ([email protected]) no
later than May 31, 2010.
Author’s Kit Online Award Process
Awardees will be notified and funds made available shortly
The author’s kit containing instructions for uploading final before the June 30 deadline for final paper submissions. All
proceedings papers is now available. If your paper was ac- awards will be made by check to student recipients as gifts to
cepted, you should have already received an acceptance notifi- their home institutions. The students’ university or college must
cation from the program chair of the technical group to which have an established gift account through which to receive the
you submitted your paper. Production-ready papers are due no gift. The student’s academic adviser and/or department will be
later than 11:59 p.m. Pacific time on Wednesday, June 30. responsible for overseeing disbursement of the award to the stu-
The author’s kit includes formatting and layout instructions, dent recipient from the gift account. All award funds must be
page limits, graphics embedding, copyright and clearance re- used to support student participation in the Annual Meeting.
quirements, and uploading instructions. Also included is infor- All student members with a paper submission accepted to a
mation about the Alphonse Chapanis Best Student Paper Award, CEDM-TG technical session are strongly encouraged to apply
presentation time limits, requests for audiovisual equipment, for this program. Please visit the CEDM-TG Web site for more
and information for student volunteers. information on this and other TG initiatives and activities.
4 HFES Bulletin • May 2010
ELECTIONS I N T E R N AT I O N AL E R G O N O M I C S A S S O C I AT I O N
HFES Officer Nomination IEA/Liberty Mutual Medal
Process Under Way Call for Applications
By Ronald G. Shapiro, Nominations and Elections By Andrew S. Imada, IEA President
If you are a Full Member or Fellow, you should have al- The IEA is accepting applications for the 2010 Liberty Mu-
ready received your HFES nomination ballot for this year’s tual Medal. The IEA/Liberty Mutual Award in Occupational
election of officers. Safety and Ergonomics was instituted in 1998 and recognizes
Think about who would make great HFES leaders, ask them outstanding original research leading to the reduction or mitiga-
if they would like to serve, and, if they agree, include their names tion of work-related injuries and/or to the advancement of the-
on the ballot. If you think you would be a great HFES leader, add ory, understanding, and development of occupational safety re-
your own name and then ask your colleagues privately to support search.
your nomination by doing the same. Nominate those individuals The award recipient will receive a prize of $10,000. Appli-
who would be willing to contribute the time, energy, and ideas to cants need not be a member of the IEA or any of its constituent
provide the best Society leadership going forward. groups. Relevant disciplines include ergonomics, epidemiology,
If you missed Past President Paul Green’s article in the Janu- biomechanics, cognitive and behavioral psychology, design,
ary HFES Bulletin, you might like to read it before participating physiology, medical sciences, economics, and engineering.
in the nominations process. Paul provided excellent recommenda- To be considered for the Liberty Mutual Medal, the appli-
tions on attributes to look for in potential candidates for HFES cant must submit a letter of application and a research paper in
leadership positions and what is required from officeholders. the domain of accident prevention, injury reduction, and/or
Up to three candidates can be included for each of the of- early return to work, including rehabilitation. Details are pro-
fices of president-elect, secretary-treasurer-elect, and Executive vided at the IEA Web site.
Council at-large member. Be sure to sign the back of the return Persons wishing to be considered for the 2010 prize should
envelope to ensure your ballot is counted, and return the ballot submit an application via e-mail, including a cover letter and the
so that it arrives by May 27. paper, to IEA Awards Committee Chair David C. Caple,
Those receiving the most nominations for each office, and [email protected], by May 31, 2010. Only electronic
who accept their nomination, will be placed on the election bal- submissions will be accepted. Applicants will be notified of the
lot, which will be sent to you in July. Every nomination counts! results by mid-July.
An Interview With HF/E Pioneer John W. Senders
On the occasion of his 90th birthday (February the colored sheets produced a consistent reduction
26, 2010), HFES Bulletin Features Editor Pamela of false rejections, and the inspectors chose it as
Savage-Knepshield asked human factors/ergonomics the best light. I had no idea at all of the actual
pioneer and HFES Fellow John W. Senders to share spectrum presented, nor did it occur to me to look
a few thoughts about his remarkable career and to it up anywhere – there was a problem and I solved
give some advice to the next generation of HF/E re- it. Later, I learned that I had been an unwitting
searchers and practitioners. human factors pioneer.
Answer B is that I was living in a small town
What originally led you to pursue your re- near Dayton, Ohio, in 1950 and wanted to visit the
markable career in human factors/ergonomics? Aero-Med labs at Wright-Patterson Air Force
There are really two answers to this question. Base. It was just after the Korean war had started,
Answer A is that it was quite by accident. I was production en- and security was tight – only applicants for jobs could easily get
gineer at the National Company in 1941 and ran into a problem in. I filled out an application for a research position, was sent up
with the visual inspection of tuning condensers of U.S. Navy to see Walt Grether (whom I had met), and reassured him I did
transmitting equipment. The inspectors had to look at arrays of not want to fill the job they had and only wanted to see what the
finely divided sheets of aluminum that were the tuning con- labs were like.
densers in front of a large illuminated screen behind the inspec- Some few months later, Grether asked me if I would consider
tion table. The inspectors complained about the light, and the becoming the head of the Apparatus Development Section to de-
process was neither efficient nor reliable: Defects got passed sign experimental equipment. I thought it would be interesting
and good stuff got rejected. I found some sheets of colored gela- and accepted. The question was, how do they employ an engineer
tin plastic sheeting and presented the inspectors with various al- who had never taken a course in engineering? (I had only an A.B.
ternative background lights and invited them to choose. One of in experimental psychology from Harvard.) A few days later, I
HFES Bulletin • May 2010 5
M E M B E R M I L E S T O N E S , cont. NEWS
received a notification from the U.S. Civil Service that my appli- Surgical Innovations Conference
cation had been processed and I was now qualified as a GS-9 (that
was PhD level!) aviation physiological psychologist. The lab im- Highlights HF/E Research
mediately took me on in that role, but for the engineering job.
I did that for a few months and decided that the Controls Sec- By C. Melody Carswell
tion research was not very well done, so I started doing tracking Human factors/ergonomics research was featured in a spe-
research on a new gadget I had designed. I was then asked to be cial session at the 6th Innovations in the Surgical Environment
head of the Controls Section as well as the Apparatus Develop- Conference, held March 25–26 in Annapolis, Maryland. The
ments Section. Then, about 10 months later, a new section on conference focused on innovations in surgical visualization, in-
Unusual Environments (G-forces, vibration, high temperatures, formatics, and simulation environments as these relate to im-
and so on) was set up and I was asked to take that also. So I ran proved safety – for both the surgeon and the patient.
three sections until I got bored, and in 1956 became head of the Ulrich Malem reviewed the biomechanical risks of modern sur-
Psychology Branch of the Arctic Aero-Medical Lab in Fairbanks, gery and the use of ergonomic interventions to reduce the likelihood
Alaska. In 1957, Honeywell made an offer I could not refuse, so I of long-term disability for the surgeon. I described the importance of
moved to Minneapolis to set up a human factors research group. monitoring the surgeon’s mental workload in the operating room and
discussed current methods for measuring the cognitive demands of
What do you wish you had learned, or learned in more typical surgical tasks. Frank Drews described the impact of display
depth, during your formal education? design on patient safety and the workload of members of the surgical
Queuing theory. It would have allowed me to leap over about team, focusing especially on anesthesia displays.
10 years of experimental fiddling with human use of sampled data. Conference participants were also provided with an oppor-
tunity to learn about the specific challenges of wartime deploy-
What do you consider the most valuable lessons that you ment of new surgical technologies and procedural innovations
have learned across the wide breadth of your research, via an interactive videoconference with surgeons currently serv-
teaching, and applied experience? ing in Iraq and Afghanistan.
Observe your own motor and perceptual experience. Much Readers who are interested in more details about the conference
can be discovered from your own experience. The use of volun- may contact Ivan George ([email protected]) at the
tary visual occlusion to measure attentional demand grew from Maryland Advanced Simulation, Training, Research, and Innovation
my own experience driving in a rain storm. Play with ideas and (MASTRI) Center at the University of Maryland Medical Center.
things. Look for appropriate mathematical models.
C. Melody Carswell is an associate professor of psychology at
What progress have you seen in HF/E research and applica- the University of Kentucky, where she is also associate director
tion in recent years? What trends (beneficial or not) have of the Center for Visualization and Virtual Environments.
you noticed over time?
The technological advances available to the experimenter
have changed the way people think. I feel that the ubiquitous
Anthropometry and Biomechanics
computer has made it almost unnecessary to think about the de- Standards Meeting
sign of experiments. More papers are published, but I do not
think that there are more good ideas. The U.S. TAG to ISO/TC 159/SC3 (Anthropometry and
Biomechanics) will hold its annual meeting on July 22–23, in
In light of the technological advancements and their associ- Yellow Springs, Ohio. Anyone interested in finding out more
ated challenges that have occurred over the course of your about this meeting may contact the chair of the U.S. TAG to
career, how can the next generation of researchers and prac- ISO TC/159/SC3, Robert R. Fox, [email protected]
titioners better address issues in HF/E?
I think that there are some interesting possibilities in studying
the relationships between the idiosyncratic logic of users and the
equally idiosyncratic logic of the machines they use.
Volume 53, Number 5 May 2010
What advice can you give to those just starting out and con-
sidering a career in HF/E? Features Editor: Pamela Savage-Knepshield [email protected]
Commminucations Director: Lois Smith, [email protected]
1. Get a good mathematics foundation for whatever program Managing Editor: Scott MacDonald, [email protected]
you get into. Advertising: R. C. Bublitz & Assoc., 800/485-5029, [email protected]
2. Read a lot of the early papers and books. There are many General Information: [email protected]
unsolved problems embedded therein. The HFES Bulletin (ISSN 1527-3660) is published 12 times a year by the Human Factors and
Ergonomics Society, 1124 Montana Ave., Suite B, Santa Monica, CA 90403 USA. Address in-
3. Consider repeating some of the classic theories and ex- quiries and address changes to HFES, P.O. Box 1369, Santa Monica, CA 90406-1369 USA,
periments to see if the results hold up in the new world of 310/394-1811, fax 310/394-2410, http://hfes.org.
computerized everything. Opinions expressed in Bulletin articles are those of the authors and should not be considered as
4. For every thousand ideas, give a hundred talks, write ten expressions of official policy by the Human Factors and Ergonomics Society.
memoranda and publish one paper. Save the trees!! Copyright © 2010 by the Human Factors and Ergonomics Society.
6 HFES Bulletin • May 2010
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