• Leeds Student Medical Practice is a modern


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  • FileName: Practice Leaflet web.pdf [read-online]
    • Abstract: Leeds Student Medical Practice is a modernfriendly practice designed to fulfil the healthneeds of students in Leeds4 Blenheim Court, Blenheim Walk, Leeds LS2 9AETelephone: 0113 295 4488Open: 07:00 to 18:00 Monday, Tuesday, Friday, 08.30 to 18:00 Wednesday, Thursday

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Leeds Student Medical Practice is a modern
friendly practice designed to fulfil the health
needs of students in Leeds
4 Blenheim Court, Blenheim Walk, Leeds LS2 9AE
Telephone: 0113 295 4488
Open: 07:00 to 18:00 Monday, Tuesday, Friday, 08.30 to 18:00 Wednesday, Thursday
SEEING A DOCTOR OR NURSE
We aim to enable you to see a doctor/nurse on the day that you need to. You can do this by using our
appointment surgeries which allow you to choose who you see at a convenient time, or in an emergency
by using our urgent access surgeries
SHOULD I SEE A DOCTOR OR NURSE?
To help you choose whether you should see a doctor or nurse, our Practice Nurses can provide: blood
pressure checks, cervical smears, Chlamydia testing, contraception advice, contraceptive
pills/patches/injections, emergency contraception, dietary advice, ear syringing , health care checks,
immunisations, sexual health advice, stitch/staple removal, travel advice, urine testing, weight
management, wound dressings
URGENT ACCESS SURGERIES - Monday to Friday 09:00 to 10:00 - Telephone us
on 0113 295 4488 to see whether your medical problem is suitable for the urgent
assessment clinic
w Urgent assessment clinic is for a single urgent problem that needs dealing with today - lengthy or
multiple problems must be seen in an appointment and patients attending with non-urgent problems
will be asked to book a routine appointment
w When you are seen your urgent problem will be assessed by a nurse or doctor, who will decide the
best solution for you; this may be treatment now, or a suitable appointment later
w You will not be able to request a doctor or nurse by name. However, if you have a preference to
be seen by a male or female doctor tell the Receptionist and we will try to arrange this
w You must come into the surgery before 10:00 to put your name down for the urgent surgery
w As urgent assessment clinic is not a booked appointment surgery, waiting times can be long. You
may wish to consider whether booking an appointment may be more appropriate for you
APPOINTMENT SURGERIES - Monday, Tuesday and Friday 07:10 to 17:20,
Wednesday and Thursday 09:00 to 17:20
w You can choose which doctor or nurse you see (and if seeing a doctor, whether male or female)
w Appointments can usually be booked up to several weeks in advance
w If you have more than one problem or you feel that your problem will need longer than a routine
ten minute appointment please ask for a longer appointment when booking
w You can make an appointment by coming in to the surgery, by telephoning on 0113 295 4488, or
on-line using our Patient Access system
w IF YOU NO LONGER WANT OR CANNOT ATTEND AN APPOINTMENT, PLEASE
TELEPHONE AND CANCEL IT SO THE TIME CAN BE OFFERED TO ANOTHER PATIENT
w We will send you a SMS (text) reminder one working day before booked appointments
www.leedsstudentmedicalpractice.co.uk
INTERNET SERVICES
You can use the Internet to view, make, cancel appointments, request repeat prescriptions, and update
your contact details. Click the Web Services menu on our web site for details of how to sign-up for
this useful service which is available 23 hours a day, 7 days a week
TELEPHONE ADVICE
A duty doctor or nurse are available during normal surgery hours and
may be able to answer simple questions on the telephone
w The best time to telephone is between 11:00 & 13:00
w At busy times we may need to take a message and call you back
later the same day
HOME VISITS
If you feel there may be a need for a home visit please telephone the surgery before 10.30. The doctor
will need to speak to the patient to assess the severity of their condition. Home visits are strictly for
patients who are seriously ill and whose medical condition prevents them from attending the surgery
SATURDAY AND SUNDAY EMERGENCIES
We do not offer surgeries on Saturday or Sunday. In the event of a medical emergency outside surgery
hours telephone 0113 295 4488
WHEN THE SURGERY IS CLOSED
The surgery is open from Monday Tuesday & Friday 07:00 to 18:00, Wednesday & Thursday 08.30 to
18:00. In the event of a medical emergency when the surgery is closed telephone 0113 295 4488. You
can obtain medical advice and health information 24 hours a day from NHS Choices (NHS Direct), by
telephoning 0845 46 47, or visiting their web site www.nhs.uk. Out of hours care is arranged by NHS
Leeds. For more information see our web site leaflet: Out of hours medical care when the surgery is
closed, which also has details opening times for these walk-in centres: St George's Centre Minor
Injuries Unit, St George's Road, Middleton, LS10 4UZ. Shakespeare Medical Centre, Cromwell
Mount, Leeds LS9 7TA. Wharfedale Hospital Minor Injuries Unit, Newall Carr Road, Otley LS21 2LY
JOINING US
You can join our practice by asking at Reception, or by following the process on our web site’s
Register page. To register you should be; a higher education student, (or their partner or child),
AND live in any University accommodation in Leeds OR private accommodation in postal areas LS1
to LS7, LS16 South of the Ring Road, Marsh Lane and Regent Street areas LS9, LS10 up to M1
junction at Hunslet Road and Dewsbury Road. Please tell Reception if you prefer to register with a
specific doctor
INTERNATIONAL STUDENTS
International students qualify for free NHS treatment if they are on a full-time University course longer
than 6 months. International students on courses shorter than 6 months but from countries covered by
a Reciprocal Healthcare Agreement also qualify for free NHS treatment. International students on
courses shorter than 6 months from countries not covered by a Reciprocal Healthcare Agreement
cannot register with us as NHS patients, but can be seen as private patients and a fee will be charged
All International patients, regardless of study or the length of stay in the UK are entitled to free
emergency hospital treatment. You can see our web site page for more information about
International Students' Eligibility For Free Healthcare (in the Health Advice section), including an
up to date list of countries which have a Reciprocal Healthcare Agreement with this country
We have access to translation services but it is helpful during consultations with the doctor or nurse, if
you can bring someone to translate for you if you are not fluent in English
SERVICES AND FACILITIES
We provide a range of clinics covering the following areas: travel, sports injury, cervical smear tests,
minor surgery, diabetes, maternity services, asthma, child health surveillance, contraception, and
sexual health
SURGERY FACILITIES
We have car parking for patients to use while they are attending the surgery. There is wheelchair access
to all rooms, and suitable toilet facilities on all floors. We have a lift to give access to upper floors.
There is a hearing-aid induction loop in reception. If you require confidential advice or information
from Reception a private room is available
DAY RESTING FACILITY
The Practice has a day resting facility with beds for patients who need to be monitored whilst awaiting
hospital admission, or until they are well enough to travel home. The day resting facility is available
during surgery opening hours in University of Leeds terms and is available to all students of The
University of Leeds. The Day Resting Facility has facilities for patients with physical disabilities
REPEAT PRESCRIPTIONS
If one of our doctors has arranged a repeat prescription for you, and the review date has not expired,
then you may hand in or post your request (enclosing a stamped addressed envelope) to Reception.
Prescriptions can be collected one full working day after request. Sorry, we do not take prescription
requests by telephone. Patients registered for EMIS Access can use the Internet to request their repeat
prescription items (click the Access menu button on our website for full details)
TEST RESULTS
These are available to you in person at Reception. They will not be released to anyone else. Results can
be given over the telephone by prior arrangement with a doctor. If telephoning for a result please do so
between 2pm and 4.30pm
NON-NHS FEES
Certain services are not included on the NHS. These include private medical examinations, private sick
notes, letters to third parties, tests requested for employment and travel purposes, doctor's signatures
on official documents, and some vaccinations. Please check when you hand such requests to us,
whether a fee will be payable. A full list of private fees is available at Reception, or see our Fees web
site page (in the Health Advice section)
SUGGESTIONS, COMPLAINTS, AND PATIENT'S RESPONSIBILITIES
If you have any comments, suggestions, or complaints about any aspects of the way we work, the
Practice Manager will be happy to discuss them. We have a formal complaint procedure in line with
national guidelines. Our aim is to treat you with respect, care, and courtesy, we ask that you do the
same. Please be on time for appointments, and let us know if you cannot attend a booked
appointment. Patients who are abusive or violent will be removed from our list and NHS Airedale
Bradford Leeds will make alternative arrangements for their healthcare (Stockdale House,
Headingley Business Park, Victoria Road, Headingley, Leeds LS16 6QG. Telephone 0113 305 7370)
CHANGE OF ADDRESS
It is important that you inform us promptly if you move to a new address, or change your telephone
number. Likewise, please inform any hospital if you are under their care, or awaiting an appointment
CONFIDENTIALITY
All information you give to anyone in this Practice is
considered to be confidential. Where personal data is stored
electronically we adhere to the requirements of the Data
Protection Act. In the course of everyday patient care and
administration your data may be shared (in confidence) with
specific NHS organisations, for more detail see our Data
Protection Notice in the surgery, or our Advice To Users web
page. All employees have access to patient data in relation to
their role, and have signed a confidentiality agreement. For
details about the Access to Medical Records Act, and the
Freedom of Information Act see the Advice To Users link on
our web site
THE DOCTORS
Sixteen doctors work in the Practice, twelve female, four male. All are enthusiastic about working in
General Practice with a younger practice population, and between them have knowledge of many
areas of medicine
Dr Jeremy Anderson (m)(p). Qualified Leeds 1987, MBChB
Dr Kate Armitage (f)(np). Qualified Cardiff 1995, MB ChB Dffp Dip GUM MFFP
Dr Farah Chaudhry (f)(np). Qualified London 1997, BA MA MBBS DCH DRCOG DFFP MRCGP
Dr Margaret Gratton (f)(p). Qualified Nottingham 1977, BMed Sci BMBS DA DRCOG MRCGP
Dr Julie Greenway (f)(p). Qualified Leeds 1983, MBChB DRCOG Dip Sport Med
Dr Natalie Hodgson (f)(np). Qualified Leeds 2001, MBChB DRCOG MRCGP DFFP
Dr Paul Hudson (m)(p). Qualified Liverpool 1993, MBChB, DRCOG, MRCGP
Dr Susan Juniper (f)(np). Qualified London 1985, MBBS
Dr Julianne Lyons (f)(np). Qualified Glasgow 1988, MB ChB DFFP MBA
Dr David Murray (m)(p). Qualified Nottingham 1984, BMed SCI BMBS DRCOG DFFP MRCGP
Dr Catherine Ostler (f)(np). Qualified Newcastle 2001, MBBS MRCP DFFP MRCG
Dr Simon Peacock (m)(p). Qualified Leeds 1989, MBChB MRCGP
Dr Nicola Pearce (f)(np). Qualified London 1983, MBBS DRCOG MRCGP
Dr Dawn Smith (f)(np). Qualified Leeds 2001, MB ChB DFSRH MRCGP
Dr Deborah Smith (f)(p). Qualified London 1980, MBBS DCH DRCOG DFFP MRCGP
Dr Kristan Toft (f)(np). Qualified Leeds 1989, MBChB MRCGP DFSRH FRCGP
Key: (m) male, (f) female, (p) principal, (np) non-principal
We regularly provide teaching and training for health care professionals, and persons intending to
become health care professionals. We also occasionally take part in research projects
IMPORTANT NOTES
This leaflet is intended as a supplement to our web site where you can find all this information and
much more. Dr J Greenway and Partners is not a limited partnership
NHS Airedale Bradford Leeds can provide details of other primary medical services available in this
area: Stockdale House, Headingley Business Park, Victoria Road, Headingley, LS6 1PF. Telephone
0113 305 7370
Leeds Student Medical Practice, 4 Blenheim Court, Blenheim Walk, Leeds LS2 9AE
Telephone: 0113 295 4488. Fax (only by individual permission): 0113 295 4499
Updated: November 2012
www.leedsstudentmedicalpractice.co.uk


Use: 0.1973